At Tharven, we want checkout to feel just as easy and trustworthy as browsing our collection. That is why we offer a range of safe, secure payment options designed to fit however you prefer to pay. Whether you like to use a traditional card or a fast digital wallet, our goal is to make paying for your order simple, secure, and completely worry-free.
Accepted Payment Methods
We currently accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. For a faster checkout, you can also pay using popular digital wallets such as Apple Pay, Google Pay, and Shop Pay, as well as PayPal. The payment options available to you will be displayed at checkout, and you can choose whichever method is most convenient.
All payments on our store are processed in US Dollars (USD). If you are paying with a card issued outside the United States, your bank or card provider may apply its own currency conversion rate or fees, which are determined by your financial institution and are outside our control.
Secure Payments
Your security is our priority. When you check out, you are taken to a secure, encrypted payment gateway powered by trusted, industry-leading payment providers. Tharven never sees or stores your full credit or debit card details. Your payment information is handled entirely through industry-standard encryption, so your data stays protected from the moment you enter it until your payment is complete. To learn more about how we protect your personal information, please read our Privacy Policy.
Payment Authorization
Your order is only processed once your payment has been successfully authorized. If a payment is declined or fails for any reason, the order will not go through and you will not be charged. When this happens, we recommend trying a different payment method or contacting your bank or card provider to find out why the payment was declined. Common reasons include insufficient funds, an expired card, incorrect card details, or a security hold placed by your bank. Once the issue is resolved, you are welcome to place your order again.
Billing Information
To help your payment go through smoothly, please make sure the billing details you enter at checkout match the information on file with your payment provider. Even a small mismatch, such as an old address or a missing apartment number, can cause delays or an unexpected decline at checkout. Taking a moment to double-check your billing name, address, and ZIP code can save you time and help your order get processed and shipped without delay.
Order Charges
The total shown at checkout includes the price of your items and any applicable shipping charges and taxes, so you will always know the full amount before you pay. Details about our flat-rate shipping and delivery times can be found in our Shipping Policy. If you ever need to request a refund, approved refunds are returned to your original payment method as described in our Refund Policy.
Customer Support
If you have any questions about payments, billing, or checkout, our friendly support team is here to help. Please contact us using the information below, and we will be happy to assist you.
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
Phone: +1 (443) 813-6351
Email: sales@tharven.online
Address: 2522 Vivaldi Lane, Gambrills, MD 21054, United States
Our support team is available to answer your questions and provide assistance whenever you need it. Thank you for shopping with Tharven. For more information, please see our Terms of Service and Contact Information.